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Quality Associate
LEXINGTON KY 40508
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90675050

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Conduent

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  616 Views, 0 Applications  
 
Quality Associate
**Quality Associate**
**Description**
Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com .

Job description: Responsible for quality checking the data entry/claims processors.

Hours: Monday - Friday 8:00 am - clean desk. Overtime may be required on short notice.

Requirements: Must be at least 18 years old with a high school diploma or GED. Must have basic computer skills and can perform some data entry. Must be able to submit to a background and drug screen.

Purpose:


* Responsible for providing support to business operations such as front end, image & data capture, and / or document / transaction content management. Provides administrative support to business operations by performing processing tasks such as data entry and scanning, or similar activities.


* Provides support to business operations such as front end, image & data capture, payment services, and/or document/transaction content management.

Scope:

Specific:


* The work undertaken by the role holder is completed in line with the Service Level Agreement and Statement of Work relevant for the customer.

General:


* Senior level job with considerable work experience


* Has developed specialized skills or is multi-skilled through job-related training


* Completes a variety of atypical assignments


* May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions


* Completes work with a limited degree of supervision


* Acts as an informal resource for colleagues with less experience


* May lead a team in the performance of a variety of tasks that are generally routine


* May have specialized external certification (technical roles)

Primary Responsibilities:


* May perform processing tasks in one or more of the following areas:


* Data entry


* Mailroom activities


* Electronic portal


* Media conversion


* Scanning


* Check processing


* Electronic fund transfer


* Content storage and retrieval


* All other duties as assigned.


* Alternate text:


* May perform one or more of the following duties:


* - Performs data entry of material from source documents to a computer database.


* - Transcribes routine pre-coded and identifiable alphanumeric data from source document and/or phone call into an automated system.


* - Ensures accuracy and completeness data.


* - Performs clerical tasks in the data entry function.


* - Receives and distributes incoming mail and materials.


* All other duties as assigned.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form at -applicant-adaaa-referral-form.pdf .

**Job** Service Delivery Transaction Processing

**Primary Location** United States-Kentucky-Lexington

**Organization** Financial Service Healthcare

**Unposting Date** Jun 19, 2018, 10:59:00 PM
**Req ID:** 18013193

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